Answers to your Questions


TOP QUESTIONS

How do I manage my subscription?

Simply login to your Account or email hello@futurekind.com. For more information, check out our Subscriptions Management page.

 

Subscribers save up to 15%, get free shipping and can change the frequency and date of their shipments. You can also cancel anytime.

Where is Future Kind manufactured?

All of our products are made in the USA.

Is Future Kind FDA Approved?

The FDA doesn't approve supplement brands or products, instead they regulate the industry. Specifically, we work with GMP certified manufacturing facilities that are regulated by the FDA.

Do you do third party testing?

Yes, we carry out third party testing on every single batch. If you would like to see the results, please email hello@futurekind.com

Are your ingredients organic & non-GMO?

We do our very best to only use organic and non-GMO ingredients. For some of our ingredients, like our Vegan Omega-3 made from algae, it's not possible to use the official organic title, since there isn't an organic certification process yet, even though it's produced without any herbicides.

Who's behind Future Kind?

Future Kind is founded by brothers, nutritionists and vegans, Shaun & Eliot. We're a remote team spread around the world and have our headquarters in Hong Kong (Shaun used to live there). We work with a team of formulators, dieticians, quality control experts and doctors to produce our products.

Are your supplements safe?

We predominantly sell essential vitamins and minerals, many of which you likely already consume through your diet. We built Future Kind initially for ourselves and our families, so it goes without saying that quality is paramount. All our ingredients are FDA approved and manufactured in an FDA regulated facility in the USA. Unlike many other supplement brands, we also then pay to have them tested by third parties and even share the results with our customers. For more information, check out our quality page.

Can my children take these?

While many families use our products, we always recommend speaking to a medical professional before giving our products to anyone that's under the age of 18, pregnant or on preexisting medication.

Where do you ship?

Almost everywhere! Our list of countries is constantly growing, the so the best way of checking is to add a product to your cart and seeing if you can select your country. However, due to Covid-19, our international shipping rates are currently far higher than usual, and there are also delays, so please bear with us. Please also note that we can't take responsibility for the regulations and taxes of your country.

Do I really need supplements?

It depends! Vegans and those on predominantly plant-based diets absolutely must take B12. Fortified foods are not a reliable source of B12. Most vegans would also benefit from Vitamin D and Omega-3. It's important to remember that supplements will never replace a healthy diet, regular exercise and good sleep, but they can certainly help.


SHIPPING & RETURNS

How much is shipping and how long will it take?

For Shipping to the United States

We offer
free standard shipping (3 - 7 business days) for all subscriptions or orders over $60, otherwise it's just $4.95.

 

We also offer Expedited Shipping (2 - 3 business days) for $7.95

 

Finally, we offer Priority Shipping (1 - 3 business days) for $11.95

 

For International Shipping

We have three options:

Standard Shipping (7-14 business days)
Standard Shipping - Duty Paid (7-14 Days)
Fedex Priority Shipping (5-12 business days)

Shipping prices depend on the weight, but typically range from $5.95 for standard shipping up to $20.95 for Fedex Priority Shipping. Please note that Duty Paid shipping is only currently available for certain countries.

What is your return policy?

Love it or send it back! We’ll refund your money even if you send us back an empty bottle! If for any reason you don’t think our product is for you, we offer a 60-day money back guarantee. See our Refund Policy for more information.

How can I track my order?

You can track your order by going to your order confirmation email, and clicking on the orange button that says "view / track my order" at the bottom left.

Do I need to pay tax for international orders?

It depends on your country. We've started rolling out shipping solutions for some countries that allow us to cover the cost for you, just select the "Duty Paid" shipping option. If there is no Duty Paid option, customers are responsible for any duties or taxes payable upon the delivery of your order.

Can I expedite my order?

Yes! For US orders you can choose to expedite your shipping at check-out.

Do you allow for exchanges?

Yes, for US orders we can accept exchanges if it's your first order and it's within 60 days of the purchase date.

What currency does Future Kind accept?

Future Kind products are typically shown in your local currency, but will be shown in USD (US Dollar) at checkout. We accept all major credit cards.


INGREDIENTS

Is Future Kind Vegan & Cruelty-Free?

Yes, we are 100% vegan and certified by the Vegan Society. We are also totally cruelty free. As a vegan vitamin company, it's kind of a big deal for us to ensure we're vegan!

I thought you only need B12 on a vegan diet? Why Omega-3 and vitamin D too?

Any medical professional worth their salt will insist on B12 supplementation for a vegan diet, but for Vitamin D and Omega-3 it depends on other factors. Experts like Dr Michal Greger recommend insisting on B12, Vitamin D and Omega-3, but for Vitamin D it depends where in the world you live and how much sun exposure you receive. For Omega-3, it's certainly possible to get enough from seeds and nuts, but you would require 3 servings a day, which isn't always possible and is why many doctors recommend an Omega-3 supplement for those on plant-based diets. For more info we recommend this study.

Is Future Kind FDA Approved?

The FDA doesn't approve supplement brands or products, instead they regulate the industry. Specifically, we work with GMP certified manufacturing facilities that are regulated by the FDA.

Aren't multivitamins bad?

In 2011 two separate studies were released that led to several sensational media headlines, claiming that multivitamins increased the risk of mortality.

 

The studies were robust, however, it’s important to point out that the multivitamins referenced in the studies included most, if not all, of the vitamins that we don’t include.

 

The only reason to take a multivitamin is if:

 

  1. You are at risk for several nutrient deficiencies and your diet cannot otherwise be modified
  2. The multivitamin provides adequate dosages to cover the deficiency risk
  3. The multivitamin is a better purchasing option than the nutrients by themselves

 

While a plant-based diet has enormous benefits, there is strong evidence to show that vegans are at a higher risk of deficiencies for certain nutrients, and so we’ve designed our supplements to be at the adequate dosages to cover the deficiency risk, with nothing else added that we don't need.

Can’t you get these vitamins from a whole-food plant-based diet?

You can get almost all of your essential minerals and vitamins from a plant-based diet. In fact plant-based diets contain higher levels of some of these nutrients including Vitamin C and magnesium. However, vegans should pay special attention to B12, Omega-3 and Iodine, and most people would also benefit from a Vitamin D.

Where is Future Kind manufactured?

All our products are made in the USA.

Is Future Kind FDA Approved?

The FDA doesn't approve supplement brands or products, instead they regulate the industry. Specifically, we work with GMP certified manufacturing facilities that are regulated by the FDA.

Do you do third party testing?

Yes, we carry out third party testing on every single batch. If you would like to see the results, please email hello@futurekind.com

Are your ingredients organic & non-GMO?

We do our very best to only use organic and non-GMO ingredients. For some of our ingredients, like our Vegan Omega-3 made from algae, it's not possible to use the official organic title, since there isn't an organic certification process yet, even though it's produced without any herbicides.

More questions?
Email hello@futurekind.com